13 May 2014

Smu mba business commmucation sample paper set one



Note: Two Square boxes in which one box is correct answer and others is wrong.
Unit_ 1 Mark_ 1 

Question:
Communication starts with

Message
Correct
Sender
Feedback:
Right choice.According to the model of communication described in section 1.3, the first element in the communication process is the sender.
Channel
Feedback
Question:
" Communication is a process involving the selection, production and transmission of signs in such a way as to help a receiver perceive a meaning similar to that in the mind of the communicator." This definition of communication was given by:

Newman and Summer
Bellows, Gilson and Odirone
Berelson and Steiner
Correct
Fotheringham
Feedback:
Right choice.Refer to the various definitions of communication given in section 1.2.
Question:
Noise may be classified into the following number of categories :

Five
Four
Correct
Three
Feedback:
Right choice. There are three types of noise - physical, physiological & psychological. Refer 1.3.
Two
Question:
Which of the following is not a type of context?

Physical
Should have chosen
Psychological
Social Not the
Feedback:
right choice. Refer 1.3
Chronological
Question:
Which of the following elements of communication can be intentional or unintentional?

Sender
Receiver
Channel
Correct
Message
Feedback:
Right choice. Only a message can be sent voluntarily or unintentionally ( through non verbal communication). Refer 1.3.
Question:
The number of key elements in the communication process is

Five
Six
Correct
Seven
Feedback:
Right choice.There are seven elements - sender, receiver, message, channel, feedback, noise & context. Refer 1.3.
Four

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