31 May 2014

Smu mba management process and organization behavior sample paper set two



Note: If there are two square boxes for answer then only one box is correct answer and others is wrong (Not a right choice mentioned against wrong box).

Unit 14 Marks 1
Question: Which of the following is the external force to change?            Response:
Employee Need
Should have chosen
Social Change
Wrong
Perforance Gaps
Feedback: Not the right Answer.Refer Section 14.2
Deficiency in Existing Organizations

Unit 15 Marks 1
Question: T-Group is also known as _________   Response:
Social Loafing
Trainees
Correct
Sensitivity Training
Feedback: Right Answer
Change agent
Question: _______approach results in an active intervention in the ongoing activities of the organization. Action research is the basis for such intervention.   Response:
Wrong
Planned
Feedback: Not the right answer. Refer Section 15.2
Should have chosen
Organization Development
Social system
T-group
Question:  Who has viewed an organization as a social system consisting of different sub-systems such as task, structure, technology and human resource, interlinked by various processes. Any change in one part or process has implications for other parts or processes relevant to the system? Response:
Should have chosen
Leavitt
Schmuck
Wrong
Burke
Feedback: Not the right answer.Refer Section 15.1
Porras
Question: Who defined organizational development as "an effort, planned, organization-wide, and managed from the top, to increase organization effectiveness and health through planned interventions in the organization's processes, using behavioral-science knowledge".Response:
Beer
Wrong
Burke
Feedback: Not the right answer. Refer Section 15.1
Bennis
Should have chosen
Beckhard

Question:  According to which model, planned change is a cyclical process in which initial research about organizations provides the data to guide the subsequent action to bring the required changes. It emphasizes on the significance of data collection and diagnosis prior to action planning .            Response:
Lewin's sequential Model
Wrong
Path-Goal Model
Feedback: Not the right Answer.Refer Section 14.6
Should have chosen
Action research Model
Herzberg's Model
Question:  _______proposed a three step sequential model of change process.        Response:
Taylor
Wrong
Fayol
Feedback:Not the right Answer.Refer Section 14.6
Should have chosen
Lewin
Robbins
Question:  Which of the following is the first stage in the sequential three stage model of change process.           Response:
Changing
Correct
Unfreezing
Feedback: Right Answer
Moving
Refreezing
Question:  Which of the following is the internal force to change?Response:
Should have chosen
Performance Gaps
Wrong
Technology
Feedback: Not the right Answer.Refer Section 14.2.
Business Scenario
Environmental factors
Question:  Change in the top management is ________force of change.       Response:
External
Wrong
Political
Feedback: Not the right Answer.Refer Section 14.2.
Should have chosen
Internal
Environment

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