29 Dec 2014

Smu mba quality management sample paper set one



2. Shewhart laid the foundation for a modern-day quality tool known as ______________ .
Correct
Control chart
Wrong
Loss-Function
Feedback:
Not the right choice: Since, Shewhart laid the foundation for a modern-day quality tool known as control chart. However, Loss-Function is the concept developed by Dr. Genichi Taguchi.
Management participation
Quality-building tools

3. The _________________ is essentially a prototyping method that enables the designer to identify the optimal settings to produce a robust product.
Ishikawa diagram
Wrong
Quality control chart
Feedback:
Not the right choice: Quality control chart is the theory formulated by Dr. Walter A. Shewhart with control limits, assignable and chance causes of variation and it is not a prototyping method.
Control charts
Correct
Taguchi methodology
4. What is defined as the ratio of saleable output divided by the resources used?
Wrong
Quality
Feedback:
Not the right choice: Quality is the conformance to requirements or specifications and it is not the ratio of saleable output divided by the resources used.
Quality Planning and Analysis
Correct
Productivity
Total Quality Control


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