2 Sep 2014

Smu mba advanced production planning and control sample paper set five

4. Which among the following are included in the types of out-sourcing
1. Body shopping
2. Standardising business processes.
3. Access to talent
4. In-shoring.
1,2
2,3
Wrong
3,4
Feedback:
Not the right choice: Statement 4 is included in types of out-sourcing. Statement 3 is reason for out-sourcing.
Correct
1,4
Unit 15-4 Mark 
1. Match the following sets:
Match
Correct Answer
User answer
Feedback

Quality of service
Its used to take appropriate actions.
Its used to take appropriate actions.
correct
Staff turnover
It results in maintaining quality at low level.
Its a concern that out-sourcing impact on in-house labour market
incorrect
Quality risks
Its a operational issue results in defective product or services.
Its a operational issue results in defective product or services.
correct
Public opinion
Its a concern that out-sourcing impact on in-house labour market
It results in maintaining quality at low level.
incorrect

2. Assume that you are a manager of an outsourcing company. A manufacturer related to your department would like to derives competitive business advantages. Which among the following benefit of out-sourcing do u prefer to manufacturer?
Correct
Accessibility to intellectual and value added services .
Wrong
Utilise skills and resources of other companies in another country
Feedback:
Not the right choice: Utilise skills and resources of other companies in another country is the advantage of global sourcing.
Transfer of intellectual property to train remote workers.
Tracking of results and periodical assessments.

3. State whether the following statements are True or False:
1. The outsourcing requirements are generally obtained from many service providing consultants.
2. International Smart Sourcing provides essential information about the suppliers of the countries.
3. International procurement organisation facilitates global sourcing strategy for any company.
4. Service Level Agreement is used to evaluate the quality based on end user experience.


1T, 2F, 3T , 4T
1F, 2T, 3T ,4T
Correct
1T, 2F, 3T ,4F
Feedback:
Right choice: Statement 1 is true as the outsourcing requirements are generally obtained from many service providing consultants. Statement 2 is false, International procurement organisation provides essential information about the suppliers of the countries. Statement 3 is true International procurement organisation facilitates global sourcing strategy for any company. Statement 4 is false, service level used to measure services in out-sourcing contracts.
1T, 2T, 3T ,4T

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