2 Sep 2014

Smu mba maintenance management model paper

34. The technique that is defined as the product of the availability of the equipment and the overall
performance efficiency resulting in the quality output, with zero defects is known as:
a. Overall Equipment Effectiveness
b. Total Productivity Maintenance
c. Total Quality Maintenance
d. Company-wide Quality Control
35. JH policy is developed to _______________ and operate machines at its highest efficiency with
longest availability and OEE.
a. Maintain
b. Operate
c. Protect
d. Implement
36. The maintenance practice which is used for improving methodology which provides continuous
improvement of the manufacturing processes is known as:
a. Craft service quality
b. Total production maintenance
c. Total productivity maintenance
d. Total maintenance management
37. All employees must recognise Autonomous Maintenance activity as a
__________________________ part of operator’s routine.
a. Worthless
b. Temporary
c. Optional
d. Mandatory38. Overall Equipment Effectiveness is the effectiveness that measures the physical productive assets of
the combination of _________ elements.
a. Three
b. Five
c. Four
d. Seven
39. Which process calculates the Overall Equipment effectiveness of any equipment or machinery ?
a. Wrench time
b. Overall Craft Effectiveness
c. Overall Equipment Effectiveness
d. Mean Time Between Failure
0. Who is responsible to improve the functional reliability of the production facilities?
a. Management
b. Production staff
c. Maintenance crew
d. Planners
31. It is important to know the ___________________ and the nature of occurrence of failures.
a. Maintenance
b. Cost
c. Impact
d. Characteristics32. Which policy aims to have a ‘Zero-sum philosophy’?
a. Overall Equipment Effectiveness
b. Total Quality Maintenance
c. Total Productivity Maintenance
d. Total Employee Involvement
33. TPM is a comprehensive system that encompasses all activities of equipment _________________.
a. Operation
b. Purchasing
c. Commissioning
d. Maintenance40. Certain activities of the crew cannot be included in the pure _________________ as they are found
as non-productive activities.
a. Maintenance
b. Downtime
c. Productivity
d. Wrench time
PART B – 2 mark questions
1. State True or False:
1. Good quality maintenance contributes significantly to quality assurance.
2. Poor maintenance of machines may lead to erratic working of certain parts leading to costly
a. 1T, 2T
b. 1F, 2F
c. 1T, 2F
d. 1F, 2T
2. Planning of the _________________ activities and using tools, techniques, and approaches to
improve the overall efficiency of the entire operating system involves _____________________.
a. Maintenance, systematic approach
b. Regular approach, production
c. Scientific, project
d. Systematic approach, operation3. State whether the statement is true or false:
1. Critical analysis of the processes used, tools associated, suggestions received, lessons learned are
received but not documented.
2. The feedback obtained from the worker is used as a management tool for a successful critique
a. 1T, 2T
b. 1F, 2F
c. 1T, 2F
d. 1F, 2T
4. State whether the statement is true or false:
1. Downtime hours arise from both preventive maintenance and breakdowns
2. Records of the cost implications of downtime should be maintained.
a. 1T, 2T
b. 1F, 2F
c. 1T, 2F
d. 1F, 2T

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