4
2. A Strategy
is the pattern of decisions and ____________ ,it helps an organisation to
achieve the intended long term goals.
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Actions
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Feedback:
Right choice: Strategy is based on
the decisions taken and required action to meet the intended goal.
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Deliverables
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Time
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Operations
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3. One of the
failure approaches that describes failure analysis is:
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Accident investigation
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Building redundancy into the
operation.
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Designing out the fail points in
the operation.
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Feedback:
Not the right choice: This option
does not contribute to describe failure analysis.
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Home country configuration
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4. Platts and
Gregory developed a procedure to help formulate operations strategy, it has
________ stages.
Two
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One
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Three
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Five
|
Feedback:
Not the right choice: There were
three stages in the Platts and Gregory operations strategy.
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5. The Hill
Methodology was devised by Professor _______________of London business school.
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Terry Hill
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Jack can field
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Michale Jackson
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Rhonda
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Feedback:
Not the right choice: The Hill
methodology was not written by Rhonda.
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6. There are
________ categories of generic operations strategies.
One
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Four
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Feedback:
Right choice: Generic strategies
operations are classified into four categories.
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Two
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Twenty four
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OM0010-Unit-15-2mark
1. State whether the statement is True or False:
1. The caretaker strategy is often employed when an organisation believes that there is little competitive advantage to be gained.
2. The Caretaker strategies are used by organisations which experience increased competition.
1. The caretaker strategy is often employed when an organisation believes that there is little competitive advantage to be gained.
2. The Caretaker strategies are used by organisations which experience increased competition.
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1T, 2F
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Feedback:
Right choice: Option one is true
as caretaker strategy is one of the strategy employed when an organisation
believes that there is little competitive there is an advantage.
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1T, 2T
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1F, 2F
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1F, 2F
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2. Identifying
the ___________________ is understanding how the market strategy of the
organisation is developed to achieve __________ objectives.
Reorganiser strategy, process
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Product market, corporate
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Corporate goals, universal
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Innovator strategy, organisations
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Feedback:
Not the right choice: It is a
combination of two strategies and is adopted to enhance design in operations.
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3. State
whether the statement is True or False:
1. When locating operations internationally organisations can adopt Global Coordinated configuration and Home country configuration.
2. When locating operations internationally organisations can adopt Global Coordinated configuration and Long term operations.
1. When locating operations internationally organisations can adopt Global Coordinated configuration and Home country configuration.
2. When locating operations internationally organisations can adopt Global Coordinated configuration and Long term operations.
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1T, 2F
|
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1F, 2F
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Feedback:
Not the right choice: Option one
is true not false as these are not the configurations followed while locating
operations internationally.
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1T, 2T
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1F, 2T
|
. Which of the following is inappropriate with respect to Failure analysis?
There are many different techniques and approaches which are used to uncover the root cause of failures.
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A few organisations adopt product liability.
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The fault tree is made up of branches connected by two types of nodes: AND nodes and OR nodes.
|
Feedback:
Not the right choice: Fault tree connected two nodes. They are AND and OR.
| |
Critical incident analysis requires customers to identify the elements of products that they found either particularly satisfying or not.
|
OM0010-Unit-14-4mark
1. Match the following sets?
Match
|
Correct Answer
|
User answer
|
Feedback
| |
Failure detection
|
Failure planning
|
Fail points
| ![]() | |
Failure analysis
|
Fail points
|
Questionnaires
| ![]() | |
Failure Prevention
|
Fault tree
|
Fault tree
| ![]() | |
Recovery
|
Questionnaires
|
Failure planning
| ![]() |
2. Match the following sets
Match
|
Correct Answer
|
User answer
|
Feedback
| |
Design failures
|
Demand was miscalculated
|
Sub-standard inputs
| ![]() | |
Facilities failures
|
Buildings and fittings
|
Buildings and fittings
| ![]() | |
Staff failures
|
Mistakes in judgments
|
Mistakes in judgments
| ![]() | |
Supplier failures
|
Sub-standard inputs
|
Demand was miscalculated
| ![]() |
3. Identify the correct sequence?
Learn --> Plan --> Discover --> Act
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Discover --> Learn --> Plan --> Act
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Discover -->Act --> Learn --> Plan
|
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Discover --> Plan --> Learn -->Act
|
Feedback:
Not the right choice: The actual sequence is Discover--> Act--> Learn --> Plan. So this is not in order.
|
OM0010-Unit-15-1mark
1. Marketer strategies are used by organisations which experience ________ competition.
Operations
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Low cost
|
Feedback:
Not the right choice: Marketer strategies cannot be based on the low cost competition.
| |
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Increased
|
Decreased
|
1. Match the
following:
Match
|
Correct Answer
|
User answer
|
Feedback
|
|
Identify the corporate goals
|
This step helps in understanding
the long-term corporate objectives of the organisation
|
This step helps in converting the
operating strategies identified in the previous step into competitive
advantage
|
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|
Identify the product market
|
This step helps in understanding
how the marketing strategy of the organisation is developed to achieve
corporate objectives
|
This step helps in setting
structural characteristics of the operation which are consistent with each
other a
|
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|
Translate marketing strategy into
competitive factors
|
This step helps in converting the
operating strategies identified in the previous step into competitive
advantage
|
This step helps in understanding
how the marketing strategy of the organisation is developed to achieve corporate
objectives
|
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|
Define the characteristics of
operations
|
This step helps in setting
structural characteristics of the operation which are consistent with each
other a
|
This step helps in understanding
the long-term corporate objectives of the organisation
|
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2. Match the
following:
Match
|
Correct Answer
|
User answer
|
Feedback
|
|
Caretaker strategy
|
This strategy is often employed
when an organisation believes that there is little competitive advantage
|
This strategy is often employed
when an organisation believes that there is little competitive advantage
|
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|
Marketer strategy
|
Marketer strategies are used by
organisations which experience increased competition
|
The innovator strategy is a
combination of the marketer and the reorganiser strategies
|
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|
Reorganiser strategy
|
This strategy implies a change in
the way an organisation designs and manages its processes
|
This strategy implies a change in
the way an organisation designs and manages its processes
|
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|
Innovator strategy
|
The innovator strategy is a
combination of the marketer and the reorganiser strategies
|
Marketer strategies are used by
organisations which experience increased competition
|
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